Dreams Jade Resort & Spa Puerto Morelos | Puerto Morelos ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Dreams Jade Resort & Spa offers a luxury all-inclusive experience set on a private beach with a focus on family-friendly amenities. This 5-star Puerto Morelos hotel features spacious rooms, multiple dining options, and a variety of leisure activities including a hydrotherapy spa.

Rooms & Amenities

Guestrooms at Dreams Jade Resort & Spa feature Mediterranean decoration with flat-screen televisions, air conditioning, and private balconies that offer ocean or garden views. Some suites include luxurious amenities such as whirlpool bathtubs and outdoor hot tubs.

Dining & Bars

Dining options include 8 restaurants offering buffet meals and gourmet à la carte cuisine. Guests can also enjoy a selection of bars and lounges for drinks and relaxation.

Leisure & Entertainment

Leisure activities at this resort include access to 3 outdoor pools, a hydrotherapy spa, and water sports facilities like kayaking and snorkeling. The hotel also features a range of entertainment venues, including a kids' club and activities for teenagers aged 13 to 17.

Location & Transportation

Dreams Jade Resort & Spa is 18 miles from Cancun International Airport. Transportation options include local buses that connect to the nearby downtown area, where guests can explore attractions like the Dr. Alfredo Barrera Marin Botanical Garden and Faro Inclinado.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oceanfront Junior Suite

Max:

2 persons

700 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Junior Suite

Max:

2 persons

700 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

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Club Oceanfront King Room

Max:

2 persons

765 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puerto Morelos 1.7 mi

Airports

Cancun (CUN) 18.1 mi

Aeropuerto de Playa del Carmen (PCM) 24.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experiences

During my recent stay, I was thoroughly impressed with the dining options available. Each restaurant offered a diverse selection of dishes, but my favorites were at Spice, where the Teppanyaki chef gave an entertaining performance while preparing mouth-watering meals. I adored the absence of reservation requirements, allowing us to dine spontaneously. Overall, every meal was a good experience that exceeded my expectations!

Charlotte123. United States, 2024-02-15Read full review on

Relaxing Spa Retreat

I absolutely loved my time at the resort's spa! It felt like a true haven of relaxation. The treatments were professional and very well executed, especially the massages that left me feeling rejuvenated. The atmosphere was tranquil and inviting, making it the perfect escape from the everyday hustle. If relaxation is what you seek, this spa is a must-visit during your stay!

KennyG20. Canada, 2024-03-10Read full review on

Perfect for Families

The kids club was absolutely fantastic! The staff, particularly Paty and Anna, were amazing with the children, making every day an adventure for them. My children looked forward to their time there, engaging in various fun and educational activities. It truly gave me peace of mind knowing they were in a safe and entertaining environment while I enjoyed some adult time.

MarthaLovesTravel. United Kingdom, 2024-04-05Read full review on

Spacious and Comfortable Accommodations

Our room was beyond my expectations! We stayed in a preferred club junior suite with ample space, which included a separate living area and a huge jacuzzi bathtub. The comfort of the bed made it hard to leave in the mornings. It was meticulously clean and offered all the amenities we could possibly desire, making our stay even more enjoyable.

Doug12345. Australia, 2024-05-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Cycling
Tennis court
Golf course
Pool tables
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Baby stroller
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Map view

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

City landmarks

Parks

Dr. Alfredo Barrera Marin Botanical Garden

4400 ft

Beach

National Reef Park of Puerto Morelos

1.8 mi

Sanctuary of Hope

1.2 mi

Puerto Morelos

Faro Inclinado

1.8 mi

Puerto Morelos Lighthouse

1.7 mi

Ruta de los Cenotes

Cenote La Noria

1.8 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.0 mi

Av Rojo Gómez s/n

Artisans Market

1.6 mi

Church

Parroquia San Jose Obrero

1.7 mi

San Jose Catholic Parish

1.7 mi

morales

Puerto Morales Botanical Gardens

1.8 mi

Puerto Morelos Town Square

1.7 mi

Letters of Puerto Morelos

1.8 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

1.8 mi

Lighthouse

Leaning Lighthouse

1.8 mi

Public Building

Palacio Municipal de Puerto Morelos

1.8 mi

Puerto Morelos Reef

1.8 mi

Puerto Morelos

Day & Night Beach Club

2.0 mi

Diveshop Diverspoint

1.8 mi

nuestra senora de Guadalupe

1.8 mi

La Ventana al Mar

1.8 mi

Puerto Morelos

club de playa

1.9 mi

Beach

Club de playa Villas La Playa

1.9 mi

Ruedo de toros

1.9 mi

Store

Playa Publica puerto morelos

2.0 mi

Ojo de Agua Beach

2.0 mi

Mercado Municipal

2.0 mi

Parks

Arrecife De Coral

2.0 mi

Carretera Tulum-Cancún

Santuario de la Esperanza

2.5 mi

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

8.5

Location

8.0

Service

8.3

Dining

8.5

4.5/5 based on 13830 reviews

#12 of 46 hotels in Puerto Morelos based on Tripadvisor

Justin

United Kingdom, January 2025

8.8/10

I had an amazing time at this resort, though there were a few hiccups along the way. The hospitality was top-notch, with attentive staff and fantastic amenities. However, the construction noise and difficulty finding pool loungers were frustrating at times. Overall, it's a place I'd recommend for a fun getaway with friends, especially with great excursion options available.

Rooms

9.0

The rooms were spacious and meticulously cleaned, providing a comfortable stay.

Service

10.0

The service was exceptional, with staff often going above and beyond to make our stay enjoyable.

Location

8.0

The resort is conveniently located near the beach, making it easy to explore the area.

Dining

10.0

Dining options were outstanding, with a diverse range of delicious food available.

Facilities

7.0

The facilities, including the pools and entertainment options, were fantastic, although securing pool loungers could be a challenge.

Christina

United Kingdom, December 2024

8.2/10

I had a memorable experience at this resort, especially for my daughter's sweet 16 celebration. The staff went above and beyond to make her day special, and the amenities were excellent. However, my experience was tainted by a situation with bugs in another member's room, which left a negative impression. Overall, it's a beautiful resort with dedicated staff and great dining options, but some issues need addressing.

Rooms

7.0

The rooms were spacious and well-maintained, featuring two sinks, a large shower, and a jacuzzi tub. However, the view was disappointing as it overlooked an unappealing area.

Service

8.0

The staff was genuinely helpful, and I want to highlight Alvaro, who was always smiling and engaging with guests. However, there were some reports of unfriendly service in certain areas.

Location

8.0

The resort is situated in a beautiful area, though it can feel a bit remote due to the backroads leading to it. Still, the overall setting is quite picturesque.

Dining

9.0

The dining experience was excellent, with a variety of options and quality food. I particularly enjoyed the hibachi dining experience, which was a highlight.

Facilities

9.0

The facilities were fantastic, with well-kept grounds and clean beaches. The amenities added a touch of luxury to our stay.

Emma

United Kingdom, October 2024

7.8/10

My stay at the resort was truly memorable with beautiful views and friendly staff that enhanced my experience. The rooms were spacious and comfortable, providing a great retreat after a day of fun. However, the construction noise during my stay was quite disruptive, and the check-in process was overly lengthy. Overall, the value for money was decent, but some improvements could definitely elevate the experience.

Rooms

9.0

The rooms were spacious and comfortable, featuring a lovely sitting area and a beautiful bathroom. I particularly enjoyed my balcony view.

Service

8.0

The service was exceptional, with most staff members going above and beyond to ensure we had a great stay. However, one staff member at the coffee shop was less than pleasant.

Location

7.0

The resort is located in a lively area, which may be too noisy for some, but the beautiful surroundings with palm trees made up for it.

Dining

8.0

Dining options were plentiful with great restaurants, though I noticed some lacked variety. Overall, the food quality was good.

Facilities

7.0

The facilities were impressive, particularly the pools and beach area, though finding a chair at peak times could be a challenge.

Lily

United Kingdom, October 2024

8.0/10

We had a wonderful vacation at Now Jade with fantastic amenities and a beautiful beach area. The rooms were spacious and comfortable, plus the staff made us feel pampered throughout our stay. The dining options were varied, but we experienced some inconsistencies in service. Overall, it's a lovely place to relax, but service at peak times could improve.

Rooms

9.0

The rooms were well-appointed with a spacious layout, big beautiful bathrooms, and comfortable beds. The balcony with a jetted tub was a lovely addition, making our stay even more enjoyable.

Service

7.0

The staff was attentive and went out of their way to make us feel special. However, during peak hours, they seemed to be a bit stretched thin, which created some wait times.

Location

9.0

The resort is located in a fantastic area with beautiful views and a calm beach, perfect for relaxing. We enjoyed long walks along the stretch of sand without any hassle.

Dining

7.0

Dining options were excellent with a good variety, though we encountered some pressure regarding wine selections at one restaurant, which felt off-putting. The quality was good, but more casual service would have been appreciated.

Facilities

8.0

The overall facilities, including multiple pools and outdoor dining areas, were well maintained and inviting, making our days enjoyable.